Last updated: October 11, 2024
T Machine Works LLC d/b/a Tenuta Industrial Technologies (“We”, “Us”, “Tenuta” or “The company”) respects your privacy and are committed to maintaining the accuracy, confidentiality, and security of your personal information. Please take a few minutes to read this policy to understand how we treat your personal information. This Privacy Policy outlines our privacy policies and practices and provides information on how we collect, use, maintain, protect, and disclose the personal information on how we collect, use, maintain, protect, and disclose the personal information of individuals who visit our website www.tenutaindustrial.com (the “Website”) or use the services we offer through the Website (“Services”).
This policy applies to information We collect through
- This Website
- Contact forms
- Registration as a Customer, Manufacturing Partner, or Subscriber.
- Linking, connecting, or logging into the Site through social network accounts.
- Subscribing information through the Website.
- Exchanging messages with other Users or Subscribers.
- Requesting or responding to a request for Services.
- Submitting information to make a purchase or complete an order
- Applying for a position or program with Tenuta.
- Corresponding via email, text, or other electronic communication.
This policy does not apply to information collected by
- Us offline or through any other means, including on any other website operated by The company or any third party (including our affiliates and subsidiaries); or
- Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or through the Website.
Please read this policy carefully to understand our policies and practices regarding your information an dhow we will treat it. If you do not agree with our practices and policies, your choices is not to use our Website. By accessing or using this Website, you agree to this Privacy Policy, and you consent to the collection, use, and disclosure of your personal information as outlined in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. This Privacy Policy may change from time to time (see Changes to our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Personal Information
For the purposes of this Privacy Policy, personal information refers to any information that describes you as an identifiable individual, excluding your business title or business contact information when used for business communications.
What information You Provide Us
We collect several types of information from and about the users of our Website, including information
- By which you may be personally identified, such as name, postal address, email address, or telephone number (“Personal Information”);
- That is about you but individually does not identify you, such as [other categories]; and/or
- About your internet connection, the equipment you use to access our Website and usage details.
Information you Provide to Us
The information we collect on or through our Website may include:
- Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, posting or sending materials, or requesting further services. We may also ask you for information when you report a problem with our Website
- Records and copies of your correspondence (including email addresses), if you contact us.
- Details of transactions you carry out through our Website and the fulfillment of your orders. You may be required to provide financial information before placing an order, including when placing an order through our Website.
- Fills you upload to our Website, and any information that is contained in or can be derived from those files.
- Any information that you provide Us about your parts, products, or designs.
- Your search queries on the Website.
- Your responses to surveys that we might ask you to complete (even if responses remain anonymous).
If you provide any information to be published or displayed on public areas of the Website or transmitted to other users of the Website or third parties (collectively “User Contributions”), those User Contributions are posted and transmitted at your own risk. Although we may limit access to certain pages, please be aware that no security measure are perfect or impenetrable. Additionally, we cannot control the actions of others with whom your User Contributions are shared. Therefore, we cannot and do not guarantee that unauthorized persons will not view your User Contributions.
Information We Collect Through Automatic Data Collection Technologies
You can visit our website without revealing who you are. However, as you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
- Details of your visit to our website, including session information (including duration, referring website, and entry and exit pages), location data, logs, and other communication data and the resources that you access and use on the Website.
- Information about your computer and internet connection, including your IP address, operating system, and browser type and version.
The information we collect automatically does not include Personal Information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:
- Estimate our audience size and usage patterns.
- Store information about your preferences, allowing us to customize our Website according to your individual interests.
- Speed up your searches.
- Recognize you when you return to our Website.
The technologies we use for this automatic data collection may include:
- Cookies. A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate settings on your browser However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will reuse cookies, our system will issue cookies when you direct your browser to our Website.
- Web Beacons. Pages of our Website and our emails may contain small electronic files know as web beacons that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
Third-Party Use of Cookies
Some content or applications on the Website are served by third parties or may contain links to third-party websites. These third parties may use cookies or other tracking technologies to collect information about our when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest based (behavioral) advertising or other targeted content.
We do not control these third parties’ tracking technologies or how they may be used, and we are not responsible for the privacy practices of these third parties. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
Why We Collect Personal Information
Tenuta collects personal information to:
- Present our website and its contents to you
- Facilitate communication between users
- Facilitate purchases and sales of products and services
- Carry out our obligations and enforce our rights from any contracts entered into between you and us, uncluding for billing and collection
- Enforce our Terms of use
- Manage our relationship with you
- Review products and services
- Administer agreements
- Comply with requests and preferences
- Perform business and operations, including record-keeping an dinternal reporting
- Protect against errors, fraud, and illegal activitiy
- Comply with applicable laws and regulations
- Any other reasonable purpose to which you consent.
How We Use and Disclose Your Personal Information
We may disclose aggregated information about our users, including information that does not identify any individual, without restriction.
We may use and disclose your personal information:
- For purposes described in this Privacy Policy
- For any other purpose disclosed by us when you provide the information
- For other additional purposes with your consent
We may also use your information to contact you about goods and services that may be of interest to you. If you do not want us to use your information in this way, please [adjust your user preferences in your account profile.]
Your personal information may be shared with employees, contractors, consultants, subsidiaries, affiliates, and other parties who assist us in our activities. It may also be disclosed in the event of a change in ownership of Tenuta or its business, or in any transfer of assets in which personal information held by Tenuta about our Users is among the assets transferred.
We use contractors and consultants to perform functions such as fulfilling orders, processing payments, managing the Site, or providing customer service. We require these organizations to use information only for the purposes of providing services to us, or for which we otherwise disclose it to them, and to act in accordance with this Privacy Policy and applicable privacy laws.
Personal information may also be disclosed:
- To comply with any court order, law, or legal process, including to respond to any government or regulatory request
- To enforce or apply our Terms of Use and other agreements or contracts, including for billing and collection purposes
- If we believe that disclosure is necessary or appropriate to protect the rights, property, or safety of Tenuta, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
- Where the information is publicly available
- With your consent.
Retention of Personal Information
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, unless otherwise required by law. We may anonymize personal information instead of destroying it.
International Transfer of Personal Information
The Company, service providers, and other parties with whom we share information may perform activities outside of the United States. Your personal information may be used, stored, processed, disclosed, or accessed in other countries and be subject to their laws.
Email Communications
We may email you important information about the Site or Services, including change announcements, confirmations, notifications, and payment receipts. We may also send you information about offers on products and services. You can opt-out of these communications at any time using the unsubscribe instructions provided in each email and on the Site.
Access and Updating Your Personal Information
You can request to review, verify, or correct your personal information by contacting us at info@tenutaindustrial.com. We will verify your identity to a reasonable degree of certainty by verifying at least two data points that you previously provided to us and which we have determined to be reliable for the purpose of verifying identities. We may refuse to accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. We may require additional specific information to confirm your identity and access rights. Fees may apply for access requests.
Children Under the Age of 18
Our Website is not intended for children under 18 years of age. If you are under 18, do not use or provide any information on this Website, through any of its features, register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at info@tenutaindustrial.com.
Your State Privacy Rights
Your state may provide you with rights to
- Confirm whether we process your personal information
- Access and delete certain personal information
- Correct inaccuracies in your personal information, taking into account the information’s nature processing purpose
- Data portability
- Opt-out of personal data processing for:
- Targeted advertising;
- Sales; or
- Profiling in furtherance of decisions that produce legal or similarly significant effects
- Either limit (opt-out of) or require consent to process or sell sensitive personal data.
The exact scope of these rights may vary from state to state. To exercise any of these rights, please email us at info@tenutaindustrial.com.
Notice to European Visitors
T Machine Works LLC d/b/a Tenuta Industrial Technologies (“We,” “Us,” or “Tenuta”) is a manufacturing business that provides machining services. Tenuta is committed to protecting your privacy and utilizing technology that gives you a powerful and safe online experience. The website www.tenutaindustrial.com is owned and operated by Tenuta and Tenuta is the controller of the personal data.
We collect and share information from the users of our sites and during the performance of our services to manage our contractual obligations to you, comply with legal obligations and/or because we have a legitimate business interest to do so. We collect and share information to: (a) provide our sites and services; (b) provide information about our products and services; (c) provide information about data security and privacy; (d) learn more about our customers’ preferences; (e) exchange, personalize and support your experience on our sites; and (f) enhance and develop our products and services based on your direct comments and/or on the pages or information you view on our sites; and (g) analyze the traffic to our sites.
Under the General Data Protection Regulation (GDPR), you have the following rights related to Tenuta’s use of your personal data:
- Right 1: A right to access personal data held by us about you, as well as information about how we are using your data.
- Right 2: A right to require us to rectify any inaccurate personal data held by us about you.
- Right 3: A right to require us to erase personal data held by us about you, and where the personal data has been made public, for other controllers processing the personal data to also erase links to, or copy or replication of, such personal data. This right will only apply where (for example): we no longer need to use the personal data to achieve the purpose we collected it for; or where you withdraw your consent if we are using your personal data based on your consent; or where you object to the way we process your data (in line with Right 6, below).
- Right 4: A right to restrict our processing of personal data held by us about you. This right will only apply where (for example): you dispute the accuracy of the personal data held by us; or where you would have the right to require us to erase the personal data but would prefer that our processing is restricted instead; or where we no longer need to use the personal data to achieve the purpose we collected it for, but you require the data for the purposes of dealing with legal claims.
- Right 5: A right to receive personal data, which you have provided to us, in a structured, commonly used and machine readable format. You also have the right to require us to transfer this personal data to another organization, at your request.
- Right 6: A right to object to our processing of personal data held by us about you (including for the purposes of sending marketing materials to you).
- Right 7: A right to withdraw your consent, where we are relying on it to use your personal data (for example, to provide you with marketing information about our services or products). If you have consented to receive communications from us, you can contact us at any time to have your details removed from lists used by us or to update your marketing preferences. Please email info@tenutaindustrial.com and tell us what you would like us to do. You can also click “unsubscribe” on any of our emails, and we will ensure we don’t send you any communications of that nature in the future.
To exercise any of your rights above, please contact us at info@tenutaindustrial.com. If you choose to exercise any of your rights listed above, it may affect your ability to use the Website, as the operation and functionalities provided on the Website may require the use of your personally identifiable information.
Interpretation of this Privacy Policy
This Policy does not create rights or impose obligations beyond those required by applicable privacy laws. If you are unsure how this Privacy Policy applies to you, please contact us at info@tenutaindustrial.com.
Data Security
We utilize measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website. The information you share in public areas may be viewed by any user of the Website.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
Revisions to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes we make to our privacy policy to this page with a notice that the privacy policy has been updated on our Website home page. If we make any material changes to how we treat your personal information, we will notify you by email to the email address specified in your account. You are responsible for ensuring we have an up-to-date active and deliverable email address for you and for periodically visiting our Website and this privacy policy to check for any changes. The latest version of our privacy policy will be posted on this page. The date the privacy policy was last revised is identified at the top of this page.
Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at: info@tenutaindustrial.com.